CONSUMER SAFETY ALERT

The neck of the stand can crack and cause the television to tip over unexpectedly, posing a risk of impact injury to the consumer.
Official Consumer Product Safety Recall • September 4, 2014

AmTRAN Video Recalls to Repair 42-Inch JVC Flat Panel Televisions Due to Risk of Tip Over

This recall involves JVC 42-inch, Emerald Series Full HD 1080P LED flat panel televisions, model EM42FTR and serial number beginning with "T". The flat panel televisions are black with "JVC" printed in the lower center of the television front. Model and serial numbers are located on the bottom left on the back of the television.

Required Consumer Action

Consumers using the stand assembly (neck and base) should immediately detach it, place the television in a safe location and contact AmTRAN Video for a replacement stand neck. Consumers with wall-mounted televisions should request the replacement neck in case the stand assembly is needed for future use.

Contact Information

AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.

Recall Details

Sold At
BJ's Wholesale, Costco Wholesale, Sam's Club, Walmart, and other retail stores nationwide, online at Walmart.com, Costco.com, and other internet retailers from February 2014 through August 2014 for between $370 and $470.
Hazard Type
Tip-Over
Injuries
JVC has received 16 reports of cracked television stand necks. No injuries have been reported.
Remedy
Repair
Recall Number
14270

Product Information

Product Name
JVC 42-inch flat panel televisions
Product Type
Televisions, Mounts, Guards & Antennas
Number of Units
About 27,000
Imported By
AmTRAN Video Corporation, of Irvine, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (855) 328-6650
Website www.jvc-tv.com
Full Contact Information

AmTRAN Video toll-free at (855) 328-6650 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.jvc-tv.com and click on the Safety Notice tab at the bottom of the page for more information.