CONSUMER SAFETY ALERT

When used with certain power supplies, the reflected beam smoke detectors can fail to send a signal to the fire alarm control panel that sounds the alarm and fail to alert occupants of a fire.
Official Consumer Product Safety Recall • January 28, 2014

System Sensor Recalls Reflected Beam Smoke Detectors Due To Failure to Alert Consumers in a Fire (Recall Alert)

This recall involves System Sensor's reflected beam smoke detectors with model number BEAM1224S and date codes 2111 through 3053. The YMMW format date codes stand for (2111) 2012-November-1st week of Nov. through (3053) 2013-May-3rd week of May. The detectors are ivory and black and measure 10 inches high by 7½ inches wide. The model number and date code are printed on a label on the back of the detector's cover and on the product's packaging. The reflected beam smoke detectors were used primarily in commercial buildings as part of the fire alarm system. Detectors used with acceptable power supplies, as listed on the company website, do not need to be replaced.

Required Consumer Action

Owners with the affected smoke detectors powered by a power supply that is not on the company's acceptable list available online, should contact System Sensor to receive free replacement smoke detectors. System Sensor and its distributors are contacting purchasers directly.

Contact Information

System Sensor at (800) 736-7672 from 7:30 a.m. through 5 p.m. CT Monday through Friday, or online at www.systemsensor.com and click on Resources, then Product Info Library/Technical Field Bulletins, then Safety Bulletins for more information and a list of acceptable power supplies.

Recall Details

Sold At
Alarm system, security equipment and electrical equipment contractors and dealers for use in commercial building fire alarm systems from November 2012 through May 2013 for about $800.
Injuries
None reported
Manufacturer
System Sensor, of St. Charles, Ill.
Remedy
Replace
Recall Number
14713

Product Information

Product Name
System Sensor reflected beam smoke detectors
Product Type
Fire or Smoke Alarms
Number of Units
About 610
Manufacturer Name
System Sensor, of St. Charles, Ill.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

System Sensor at (800) 736-7672 from 7:30 a.m. through 5 p.m. CT Monday through Friday, or online at www.systemsensor.com and click on Resources, then Product Info Library/Technical Field Bulletins, then Safety Bulletins for more information and a list of acceptable power supplies.