CONSUMER SAFETY ALERT

The power packs can overheat, posing a fire hazard.
Official Consumer Product Safety Recall • March 14, 2014

MobilePower Recalls Multi-Function Power Packs Due to Fire Hazard; Sold Exclusively by QVC (Recall Alert)

This recall involves MobilePower Instant Boost 500, 6-in-1 Power, multi-function power packs with model number 2013, QVC SKU# V31873 and serial number MPC-060512-25. The model and serial numbers are located on the back panel on a white label next to the inverter fan. MobilePower Instant Boost 500 is printed on the front of the units. The power packs can supply AC or DC power and can recharge by either plugging into an electrical outlet or a DC accessory port or cigarette lighter port in your vehicle. They have two A/C outlets, a USB port, car battery jumper cables, and an air hose outlet to inflate tires. The power packs weigh 20 lbs., are black and blue color and measure about 9 inches tall, 10 inches wide and 8 inches long.

Required Consumer Action

Consumers should stop using the recalled power packs immediately and contact QVC for instructions to return the units for a free replacement. MobilePower and QVC are contacting customers directly.

Contact Information

QVC at (800) 367-9444 from 7 a.m. to 1 a.m. ET Monday through Friday, or online at www.qvc.com and click on Product Recall Info for more information.

Recall Details

Sold At
QVC from October 2012 through December 2012 for about $97.
Injuries
MobilePower has received 13 reports of smoke and fire coming from the power packs. No injuries have been reported.
Manufacturer
MobilePower LLC, of Bluffton, S.C.
Remedy
Replace
Recall Number
14723

Product Information

Product Name
MobilePower Instant Boost 500 power packs
Product Type
Batteries and Chargers
Number of Units
About 9,800
Manufacturer Name
MobilePower LLC, of Bluffton, S.C.
Imported By
MobilePower LLC, of Bluffton, S.C.
Distributed By
QVC Inc., of West Chester, Pa.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.qvc.com
Full Contact Information

QVC at (800) 367-9444 from 7 a.m. to 1 a.m. ET Monday through Friday, or online at www.qvc.com and click on Product Recall Info for more information.