CONSUMER SAFETY ALERT

The ground screws used in some units do not have the two threads required to provide sufficient grounding, posing a shock hazard to consumers.
Official Consumer Product Safety Recall • June 24, 2014

Trane Recalls Air Conditioning Systems Due to Shock Hazard (Recall Alert)

This recall involves 37 models of Trane XB300 and American Standard brand Silver SI split system outdoor cooling units. The units are gray and have a black grated front. The units were sold in two sizes: 25.5 inches deep by 23.5 inches wide by 28.83 inches tall and 28.83 inches deep by 28.48 inches wide by 29.28 inches tall. The Trane or American Standard logo is affixed to the front and model numbers are printed on the silver nameplate on the back of the unit. Models included in the recall are: 2TTM3018A1000A* 2TTM3024A1000A* 2TTM3030A1000A* 2TTM3036A1000A* 2TTM3042A1000A* 2TTM3048A1000A* 2TTM3060A1000A* 4A7M3018A1000A* 4A7M3024A1000A* 4A7M3030A1000A* 4A7M3036A1000A* 4A7M3042A1000A* 4A7M3048A1000A* 4A7M3060A1000A* 4TTM3018A1000A* 4TTM3018A1000B* 4TTM3018A1000C* 4TTM3024A1000A* 4TTM3024A1000B* 4TTM3024A1000C* 4TTM3024B1000A* 4TTM3030A1000A* 4TTM3030A1000B* 4TTM3030A1000C* 4TTM3030B1000A* 4TTM3036A1000A* 4TTM3036A1000B* 4TTM3036A1000C* 4TTM3042A1000A* 4TTM3042A1000B* 4TTM3042A1000C* 4TTM3048A1000A* 4TTM3048A1000B* 4TTM3048A1000C* 4TTM3060A1000A* 4TTM3060A1000B* 4TTM3060A1000C* *15th digit present on actual units is not represented on this list.

Required Consumer Action

Consumers should immediately turn off the cooling unit via the main breaker switch and check the model information. Consumers with recalled air conditioning systems should contact Trane or their installer or service dealer for instructions on scheduling a free inspection and repair.

Contact Information

Trane toll-free at (800) 945-5884 from 6 a.m. to 11 p.m. CT Monday through Saturday, 7 a.m. to 11 p.m. CT Sunday, or online at www.trane.com/residential and click on "XB300 Product Recall" for more information. Consumers can also log onto www.americanstandardair.com/residential and click on "XB300 Product Recall" for more information.

Recall Details

Sold At
Trane and American Standard independent distributors and dealers nationwide from February 2010 to March 2014 for between $890 and $1,000.
Injuries
None reported.
Manufacturer
Trane U.S. Inc., of Tyler, Texas
Remedy
Repair
Recall Number
14737

Product Information

Product Name
Trane XB300 and American Standard Silver SI Air Conditioning Systems
Product Type
Air Conditioners
Number of Units
About 100,600
Manufacturer Name
Trane U.S. Inc., of Tyler, Texas
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 945-5884
Website www.trane.com/residential
Full Contact Information

Trane toll-free at (800) 945-5884 from 6 a.m. to 11 p.m. CT Monday through Saturday, 7 a.m. to 11 p.m. CT Sunday, or online at www.trane.com/residential and click on "XB300 Product Recall" for more information. Consumers can also log onto www.americanstandardair.com/residential and click on "XB300 Product Recall" for more information.