CONSUMER SAFETY ALERT

The rear frame support can fail during lifting, posing an impact hazard. The owner's manual can have missing or duplicated pages, which could cause consumers not to receive important operating or safety information.
Official Consumer Product Safety Recall • September 10, 2014

American Honda Recalls Gas-Powered Generators Due to Impact Hazard and Owner’s Manual Error (Recall Alert)

This recall involves the 2014 Honda gasoline-powered EU7000isN AT generator. The recalled model is a 7,000-watt generator. It is red with a black metal frame, folding handles and two wheels on the side opposite the handles. The generator measures about 33 1/2 inches long by 26 1/2 inches wide by 27 1/2 inches tall with the handles folded. "Honda," "FI" and "EU7000is" are printed on the side of the generator. "Honda" is also on the front of the generator above the control panel. The full model name "EU7000isN AT" is on the UPC label near the fuel level indicator on the top of the generator. Recalled generators have a serial number in the range EEJD-1000001 to EEJD 1006288. The serial number is on the inside of the side cover that is to the right of the control panel.

Required Consumer Action

Consumers should immediately stop using the recalled generators and contact a Honda Power Equipment dealer to schedule a free repair of the rear frame support and replacement of the owner's manual. American Honda is contacting all registered customers directly.

Contact Information

American Honda toll-free at (888) 888-3139 from 8:30 a.m. to 7 p.m. ET Monday through Friday or online at www.powerequipment.honda.com and click on Recalls and Updates under the heading Service and Support at the bottom of the page for more information.

Recall Details

Sold At
Honda Power Equipment dealers nationwide from June 2014 through July 2014 for about $4,500.
Injuries
The firm has received two reports of incidents in Canada involving rear frame support failures. No injuries have been reported. The firm also received two reports of owner's manuals with errors.
Manufacturer
Honda Siel Power Products Ltd., of India
Remedy
Repair
Recall Number
14752

Product Information

Product Name
Gas-powered generators
Product Type
Portable Generators
Number of Units
About 8,100
Manufacturer Name
Honda Siel Power Products Ltd., of India
Imported By
American Honda Motor Co. Inc., of Torrance, Calif.
Manufactured In
India

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (888) 888-3139
Website www.powerequipment.honda.com
Full Contact Information

American Honda toll-free at (888) 888-3139 from 8:30 a.m. to 7 p.m. ET Monday through Friday or online at www.powerequipment.honda.com and click on Recalls and Updates under the heading Service and Support at the bottom of the page for more information.