CONSUMER SAFETY ALERT

The water heaters can overheat, posing a fire hazard.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/42147r-eng.php
Official Consumer Product Safety Recall • November 13, 2014

Tankless Water Heaters Recalled Due to Fire Hazard; Manufactured by Daesung Celtic Enersys; Distributed Exclusively by Challenger Supply Holdings

This recall involves all models of single- and dual-purpose Coaire and Quietside brand tankless gas water heaters. The recalled water heaters heat either 4 or 7.2 gallons of water per minute. They are white and come in the following dimension ranges: 25-28 inches tall x 15-19 inches wide x 8-14 inches thick. The words "S-Line Condensing" are on the top front and brand names "Coaire" or "Quietside" are on the bottom front of the recalled water heaters.

Required Consumer Action

Consumers should immediately stop using the recalled water heaters and contact Challenger Supply Holdings to arrange for a free repair.

Contact Information

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.

Recall Details

Sold At
Independent dealers nationwide and on various websites including Amazon.com from July 2008 through August 2014 for between $500 and $2,000.
Injuries
Daesung has received 40 reports of the units overheating, including four involving burns on the wall where the heater was mounted and two involving fires and property damage. No injuries have been reported.
Manufacturer
Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Remedy
Repair
Recall Number
15026

Product Information

Product Name
Tankless gas water heaters
Product Type
Gas Water Heaters
Number of Units
About 29,000 in the United States and 2,200 in Canada
Manufacturer Name
Daesung Celtic Enersys Co. Ltd., of Chungbuk, Korea
Imported By
Challenger Supply Holdings Inc., of Fort Worth, Texas (successor to Quietside Corp., of Santa Fe Springs, Calif.)
Manufactured In
Korea

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 729-6118
Website www.challengersupply.com
Full Contact Information

Challenger Supply Holdings at (800) 729-6118 between 7 a.m. and 6 p.m. CT Monday through Friday or online at www.challengersupply.com and click on "Product Recall" for more information.