CONSUMER SAFETY ALERT

The shade's chain or cord loop can slip out of the hold-down device, posing a strangulation hazard for small children.
Official Consumer Product Safety Recall • March 31, 2015

Blinds To Go Recalls Window Shades Due to Strangulation Hazard

The recalled custom-made shades have a hold-down device for the cord that is a clear, P-shaped plastic hook. The cord or chain loop of the window shades clips into the device. The hook is screwed to the side of the wall or window during installation. It was shipped with the Blinds To Go custom-made roller shades with Sidewinders; Smartlift pleated and cellular shades; Panel Tracks shades and Serenity shades.

Required Consumer Action

Consumers can contact the company to order a free retrofit kit that includes a new hold down device and instructions on how to replace the recalled part. Customers also can bring the window shades to a local showroom to have the new device fitted on the shades.

Contact Information

Call Blinds To Go customer service at (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday, or visit www.blindstogo.com and click on "Child Safety Update" under Customer Service at the bottom of the page for more information.

Recall Details

Sold At
Blinds To Go showrooms and online at www.blindstogo.com from January 2009 to November 2014 for between $60 and $770.
Injuries
None.
Manufacturer
Blinds To Go of Lakewood, New Jersey
Remedy
Replace
Recall Number
15106

Product Information

Product Name
Blinds To Go custom-made window shades
Product Type
Window Shades and Venetian Blinds and Indoor Shutters
Number of Units
About 200,000
Manufacturer Name
Blinds To Go of Lakewood, New Jersey
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 254-6377
Website www.blindstogo.com
Full Contact Information

Call Blinds To Go customer service at (800) 254-6377 from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday, or visit www.blindstogo.com and click on "Child Safety Update" under Customer Service at the bottom of the page for more information.