CONSUMER SAFETY ALERT

The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Official Consumer Product Safety Recall • July 30, 2015

Nipponflex Recalls Mattresses Due to Violation of Federal Mattress Flammability Standard

This recall involves all models and sizes of Nipponflex Smart Care, Smart Care split, Smart Flex and Smart Flex split mattresses. The mattresses are white in color and have an electric massage function controlled by a remote. The split mattresses consist of two single mattresses side by side to form a queen or king size mattress. "Nipponflex" and "SMART FLEX" or "SMART CARE" are printed on the label on a side of the mattress.

Required Consumer Action

Consumers should contact Nipponflex for free mattress covers to bring the mattress into compliance with the federal standard and protect consumers from a fire. Assistance with installation is available upon request.

Contact Information

Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.

Recall Details

Sold At
Independent distributors via in-home sales in Florida, Georgia, Massachusetts, New Hampshire, New York, Utah and Virginia from April 2014 through February 2015 for between $2,000 and $7,000.
Injuries
None reported
Remedy
Repair
Recall Number
15202

Product Information

Product Name
Nipponflex Smart Flex and Smart Care mattresses
Product Type
Mattresses
Number of Units
About 400
Imported By
Nipponflex, of Pompano Beach, Fla.
Manufactured In
Brazil

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (844) 226-0366
Website www.nipponflexusa.com
Full Contact Information

Nipponflex toll free at (844) 226-0366 any time, by email at mattressrecall@nipponflexusa.com or online at www.nipponflexusa.com and click on "Recall Information" for more information.