CONSUMER SAFETY ALERT

The lithium-ion battery in the tablets can overheat, posing a fire hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/54452r-eng.php
Official Consumer Product Safety Recall • July 31, 2015

NVIDIA Recalls Tablet Computers Due to Fire Hazard

This recall involves NVIDIA SHIELD tablet computers with 8-inch touch screens. Model numbers P1761, P1761W and P1761WX and serial numbers 0410215901781 through 0425214604018 are included in this recall. NVIDIA and the model and serial numbers are etched on the left side edge of the tablets. The SHIELD logo is on the back of the tablets.

Required Consumer Action

Consumers should immediately stop using the tablets and contact NVIDIA for instructions on receiving a free replacement tablet.

Contact Information

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.

Recall Details

Sold At
GameStop stores nationwide and online at Amazon.com, BestBuy.com, GameStop.com, NewEgg.com, TigerDirect.com and other websites from July 2014 through July 2015 for between $300 and $400.
Injuries
NVIDIA has received four reports of batteries overheating due to thermal runaway, including two reports of damage to flooring.
Remedy
Replace
Recall Number
15204

Product Information

Product Name
NVIDIA SHIELD tablet computers
Product Type
eReaders and Tablet Computers
Number of Units
About 83,000 (in addition, 5,000 were sold in Canada)
Imported By
NVIDIA Corp., of Santa Clara, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.nvidia.com
Full Contact Information

NVIDIA toll free at (888) 943-4196 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.nvidia.com and click on "NVIDIA Tablet Recall Program" at the bottom center of the page in green letters.