CONSUMER SAFETY ALERT

The tub's heated seat can get stuck in the "on" position. If a towel or other item is covering the seat of an empty tub, the seat can overheat, posing a burn hazard to consumers.
Official Consumer Product Safety Recall • February 24, 2015

Safe Step Walk-In Tubs Recalled by Oliver Fiberglass Products and NuWhirl Systems Due to Burn Hazard (Recall Alert)

This recall involves Safe Step walk-in, hydro-massage bath tubs with heated seats. The recalled tubs have model numbers LP2848, LP2851, LP2853, LP3153 or LP3255 and serial numbers 124423 through 131569 containing the prefix HS, HSHY, HSHS, HSMB or MBHS. The model and serial numbers are located on the back of the small access panel on the faucet end of the tub.

Required Consumer Action

Consumers should not put a towel or other item on the seat and contact Oliver Fiberglass for new instructions and warning stickers to place on the tubs. Oliver Fiberglass is contacting tub owners directly.

Contact Information

Oliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.

Recall Details

Sold At
CKH Industries, New Windsor, N.Y.; Galkos Construction, Huntington Beach, Calif.; Gulf Atlantic Home Solutions, Clermont, Fla.; Home Smart Industries, Aston, Penn.; IPS, Hohenwald, Tenn.; New Bath, Jefferson, La.; Remodel USA, Capitol Heights, Md.; Safe S
Injuries
There have been 11 reports of the empty tub's heated seat getting stuck in the "on" position, including one report of the seat overheating and becoming hot to the touch. No injuries have been reported.
Manufacturer
Oliver Fiberglass Products, of Hohenwald, Tenn.
Remedy
Label
Recall Number
15721

Product Information

Product Name
Safe Step Walk-In Tubs
Product Type
Baths & Bath Accessories
Number of Units
About 6,400
Manufacturer Name
Oliver Fiberglass Products, of Hohenwald, Tenn.
Distributed By
Safe Step Walk-In Tub Co., of Nashville, Tenn.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Oliver Fiberglass toll-free at (888) 492-9423 any time, or online at www.safesteptub.com and click on the Recall link on the Safe Step homepage for more information.