CONSUMER SAFETY ALERT

The lower lock button on the avalanche snow shovel's shaft can fail to secure the blade, causing the shovel's shaft and blade to come apart and render the shovel unable to be used as intended to rescue avalanche victims.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/53275r-eng.php
Official Consumer Product Safety Recall • May 12, 2015

Avalanche Rescue Snow Shovels Recalled by Mountain Safety Research Due to Risk of Failure During Emergency Rescues (Recall Alert)

This recall involves Mountain Safety Research Operator™ T, Operator™ D, and Responder™ avalanche rescue snow shovels. Lock buttons on the lower shaft connect the metal shovel blade to the metal shaft. Recalled shovels have a slit on either side of the lower lock button. The shovels measure about 32 to 34 inches long. The blades are red or yellow in color and the handles are gray. "Mountain Safety Research" is printed on the shaft of the handle. "MSR" is printed on the front of the shovel blade.

Required Consumer Action

Consumers should immediately stop using the recalled shovels and return them to the place of purchase for a full refund or to Mountain Safety Research for a free replacement shaft.

Contact Information

Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.

Recall Details

Sold At
Outdoor recreation stores, including Bass Pro Shops, REI and others, nationwide and online at Amazon.com and other websites from October 2014 through January 2015 for between $60 and $70.
Injuries
None reported
Remedy
Repair
Recall Number
15732

Product Information

Product Name
Avalanche rescue snow shovels
Product Type
Ice and Snow Sports
Number of Units
About 4,300 in the United States and 340 in Canada
Imported By
Cascade Designs Inc., of Seattle, Wash., also known as Mountain Safety Research (MSR)
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 531-9531
Website www.msrgear.com
Full Contact Information

Mountain Safety Research at (800) 531-9531 from 8 a.m. to 4:30 p.m. PT, email consumer@cascadedesigns.com or online at www.msrgear.com and click on "Have You Purchased an MSR Snow Shovel" for more information.