CONSUMER SAFETY ALERT

A wire inside the charger can detach and touch the side of the charger, posing a shock hazard.
Official Consumer Product Safety Recall • September 15, 2015

Segway Recalls Off-Board Chargers for Segway Personal Transporters Due to Shock Hazard (Recall Alert)

This recall involves Segway PT Off-Board Chargers manufactured from November 2012 to November 2014 with part number 23288-00001. The chargers are black, box-shaped and measure 8 inches wide by 13.75 inches deep by 4 inches high. Two wires used to connect the unit to Segway PT batteries extend from one end. The Segway brand name is on the charger above these wires. Chargers with the following serial numbers are being recalled: 13240C000265, 13240C000266, 13240C000268, 13240C000269, 13240C000272, 14205C000275, 14205C000278, 14205C000280, 14205C000295, 14205C000296, 14205C000297, 14205C000298, 14205C000302, 14209C000313, 14209C000314, 14209C000321 and 14209C000324. The serial number and part number are on a silver data plate attached to the bottom of the charger.

Required Consumer Action

Consumers should immediately stop using the recalled chargers, unplug and contact Segway or the Segway dealer from whom it was purchased to receive a free replacement power cord equipped with a ground fault circuit interrupter (GFCI). Segway is contacting consumers directly.

Contact Information

Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.

Recall Details

Sold At
Authorized Segway dealers and distributors and directly from Segway Inc. from November 2012 through September 2015 for about $920.
Injuries
None reported
Manufacturer
Segway Inc., of Bedford, N.H.
Remedy
Repair
Recall Number
15754

Product Information

Product Name
Off-Board Charger for Segway Personal Transporter (PT)
Product Type
Battery Chargers
Number of Units
About 17
Manufacturer Name
Segway Inc., of Bedford, N.H.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-473-4929
Website www.segway.com
Full Contact Information

Segway Inc. toll-free at 866-473-4929 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.segway.com and click on Off-Board Charger Recall for more information.