CONSUMER SAFETY ALERT

The internal fire box baffle can degrade, overheat and pose a fire hazard.
Official Consumer Product Safety Recall • October 22, 2015

United States Stove Company Recalls Pellet Stoves Due to Fire Hazard

The recall includes United States Stove Company's HomComfort 2400 24K BTU Pellet Heater/Stoves. These steel and polycarbonate products are gray and are used as a window mounted heating appliance. The heaters measure about 21.5 inches high by 24.5 inches deep by 23 inches wide. Serial numbers included in the recall are 0451 through 4420, 5681 through 5890 and 6301 through 6310. The firm name and serial number are printed on the faceplate attached by screws on the front bottom of the unit.

Required Consumer Action

Consumers should immediately unplug these units, stop using the product and return the circuit board and serial face plate to the firm for $868 cash or $1,200 credit towards the purchase of any United States Stove Company product.

Contact Information

United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com or online at www.usstove.com For a direct link to the product return site please visit www.rebateoffer.biz

Recall Details

Sold At
Northern Tool, Orsheln, Orgill Brothers and Rural King home heating retailers and online at www.HomeDepot.com, www.Lowes.com and www.NorthernTool.com from April 2010 through March 2012 for about $1000.
Injuries
The United States Stove Company has received 16 reports of fire and property damage. No injuries have been reported.
Remedy
Refund
Recall Number
16017

Product Information

Product Name
Pellet Heater/Stove
Product Type
Coal or Wood-Burning Stoves
Number of Units
About 4,400
Imported By
United States Stove Company, of South Pittsburg, Tenn.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-211-6025
Website www.usstove.com
Full Contact Information

United States Stove Company toll-free at 844-211-6025 from 8 a.m. to 5 p.m. ET Monday through Friday, email at productreturns2@usstove.com or online at www.usstove.com. For a direct link to the product return site please visit www.rebateoffer.biz.