CONSUMER SAFETY ALERT

Batteries can overheat and vent flames, posing fire and burn hazards.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2015/55798r-eng.php
Official Consumer Product Safety Recall • November 12, 2015

PNY Recalls Portable Lithium Polymer Battery Packs Due to Fire Hazard

This recall involves portable lithium polymer battery packs with model number T10400 that are used to charge USB-enabled smartphones, tablets and other USB-powered devices. The batteries are black or gray hand-held devices, 4 inches x 2.75 inches x 0.75 inches, with two USB outputs and four blue LED lights. PNY is laser-printed along the bottom on the front of the battery.

Required Consumer Action

Consumers should immediately stop using the recalled batteries and contact PNY for a free replacement rechargeable battery.

Contact Information

PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.

Recall Details

Sold At
Best Buy, Office Depot, Office Max and other retail stores nationwide and online at amazon.com and frys.com from January 2014 through August 2015 for about $50.
Injuries
PNY has received one report of venting with flames. No injuries have been reported.
Remedy
Replace
Recall Number
16032

Product Information

Product Name
Portable Lithium Polymer Battery Packs
Product Type
Battery Chargers
Number of Units
About 56,000 (in addition, about 800 sold in Canada)
Imported By
PNY Technologies, Inc., of Parsippany, N.J.
Distributed By
PNY Technologies, Inc., of Parsippany, N.J.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-316-1194
Website www.pny.com
Full Contact Information

PNY Technologies toll-free at 888-316-1194 from 9 a.m. to 8 p.m. ET Monday through Friday, online at www.pny.com and click on "Product Recall" under the "Support" menu at the bottom of the page, or email Tech-Support-T10400@pny.com for more information.