CONSUMER SAFETY ALERT

Strangulations can occur when a child places his/her neck between the exposed ribbon (hobble tape) and the fabric on the backside of the shade or when a child pulls the tape out and wraps it around his/her neck.
Official Consumer Product Safety Recall • November 24, 2015

Lutron Electronics Recalls Roman Shades Due to Strangulation Hazard

This recall involves hobbled-style, motorized or manual, custom-made Roman shades. They were made out of fabric mounted on a metal frame, manufactured between December 17, 2009 and July 23, 2015. Each shade has two to six vertical mesh lift bands that are 8 inches wide, secured by lift band clamps at the bottom of the shade, and a 1-inch wide vertical hobble tape running the length of the shade. Lutron Electronics Inc. and the manufacture date appear on a white label on the shade tube at the top of the shade; which can be located when the shade is fully extended. Consumers should contact Lutron Electronics if the label cannot be located.

Required Consumer Action

Consumers should immediately stop using the recalled Roman shades and contact Lutron Electronics for a full refund or a free replacement shade.

Contact Information

Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com and click on Important Safety Notice.

Recall Details

Sold At
54 Electric (formerly, Pfeiffer Electric), Bekins, Burgin Drapery Workroom, Don Fillers & Associates (DFA), Rosenburg Power Window Treatments and other residential window shading dealers from December 2009 through July 2015 for between $675 and $8,000.
Injuries
None reported.
Manufacturer
Lutron Electronics Co. Inc., of Coopersburg, Pa.
Remedy
Refund
Recall Number
16042

Product Information

Product Name
Roman shades
Product Type
Window Shades and Venetian Blinds and Indoor Shutters
Number of Units
About 240 in United States
Manufacturer Name
Lutron Electronics Co. Inc., of Coopersburg, Pa.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-478-2033
Website www.lutron.com
Full Contact Information

Lutron Electronics toll-free at 844-478-2033 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.lutron.com and click on Important Safety Notice.