CONSUMER SAFETY ALERT

The spring on the end of the frothers can detach from the metal wand, posing ingestion and choking hazards.
Official Consumer Product Safety Recall • November 24, 2015

CocoaVia Brand Frothers Recalled by Mars Symbioscience Due to Choking Hazard

This recall involves CocoaVia brand brown frothers used to froth beverages, including coffee and milk. The spring on the end of the wand spins to froth the drink. The frothers were distributed free at promotional events. The frothers are brown, "CocoaVia" is printed on the side in white lettering and they measure about eight inches long. This recall only involves CocoaVia brand frothers that are brown in color.

Required Consumer Action

Consumers should immediately stop using the recalled frothers, remove the batteries and contact Mars Symbioscience to return the frothers for a coupon towards the purchase of CocoaVia products. The firm is providing pre-addressed return envelopes for consumers to return the frothers to the firm for disposal.

Contact Information

Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.

Recall Details

Sold At
Given away free at promotional events at King Soopers supermarket in Colorado in September 2015.
Injuries
Mars Symbioscience has received two reports of the spring on the end of the frothers detaching from the metal wand. No injuries have been reported.
Remedy
Dispose
Recall Number
16046

Product Information

Product Name
CocoaVia® brand frothers
Product Type
Mixers/Whisks
Number of Units
About 5,000
Distributed By
Mars Symbioscience, of Germantown, Md.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 877-842-0802
Full Contact Information

Mars Symbioscience toll-free at 877-842-0802 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.cocoavia.com and click on the "Safety Recall Notice" at the bottom of the page for more information.