CONSUMER SAFETY ALERT

A defective USB charging hub can cause an electrical shock to the consumer when the charging station is connected to the electrical supply.
Official Consumer Product Safety Recall • January 27, 2016

Charging Stations Recalled by LocknCharge Technologies Due to Electrical Shock Hazard

This recall involves LocknCharge iQ10 charging stations that allow users to charge and store multiple tablet computers. The charging stations are metal cubes about 16 inches tall x about 16 inches wide x about 12 ½ inches long and have two doors on the front. The cube has white sides with black doors and either a black or white top cover. The LocknCharge logo is on the sides of the cube. The charging stations came with a blue basket and a green basket with dividers that hold the devices to be charged. The baskets have a white handle with the LocknCharge logo on each side. The charging stations have two USB charging hubs under the top cover. Recalled charging stations have charging hubs with no batch code or that have batch codes that begin with 14L, 15B or 15C. The batch code is on the bottom of the charging hub under a silver data label.

Required Consumer Action

Consumers should immediately stop using the recalled charging stations and contact LocknCharge Technologies for a free replacement charging hub and instructions for replacing the charging hub.

Contact Information

LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.

Recall Details

Sold At
Distributors to schools, government agencies and other users from February 2015 to May 2015 for about $600.
Injuries
LocknCharge has received one report of a woman in Australia receiving an electrical shock from a charging station.
Remedy
Repair
Recall Number
16083

Product Information

Product Name
Charging stations
Product Type
Battery Chargers
Number of Units
About 550
Imported By
LocknCharge Technologies LLC, of Madison, Wis.
Manufactured In
Hong Kong

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-943-6803
Full Contact Information

LocknCharge Technologies toll-free at 888-943-6803 from 8:30 a.m. to 4:30 p.m. CT Monday through Friday, or online at www.lockncharge.com and click on Recall Information for more information.