CONSUMER SAFETY ALERT

Smoke can build up inside the firebox due to ash accumulation and the glass in the door can break, posing a laceration hazard.
Official Consumer Product Safety Recall • February 24, 2016

England's Stove Works Recalls to Repair Freestanding Pellet Stoves Due to Laceration Hazard

This recall involves Smartstove free standing pellet stoves, with model number 55-SHSSP01 and serial numbers ranging from 101 through 2513. The cast iron pellet stove is about 36 inches high, 24 ½ inches wide, 24 inches deep and has a black satin finish. It has an arched glass door on the front with vents above the door. The Smartstove logo appears on the stove's control panel. The model and serial numbers are located on a black plate on the top right hand corner on the back of the stove.

Required Consumer Action

Consumers should stop using the unit until repaired and contact the firm to receive a free repair kit and installation instructions.

Contact Information

England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.

Recall Details

Sold At
Lowe's and specialty hardware stores nationwide and online at www.lowes.com from September 2015 through December 2015 for about $1,500.
Injuries
The firm has received four reports of incidents, including one report of a minor injury.
Manufacturer
England's Stove Works Inc., of Monroe, Va.
Remedy
Repair
Recall Number
16109

Product Information

Product Name
Smartstove freestanding pellet stoves
Product Type
Coal or Wood-Burning Stoves
Number of Units
About 2,300
Manufacturer Name
England's Stove Works Inc., of Monroe, Va.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-641-3066
Website www.heatredefined.com
Full Contact Information

England's Stove Works at 800-641-3066 from 8 a.m. to 5 p.m. ET Monday through Friday. Extended hours will be in effect until March 15, 2016 from 8 a.m. to 9 p.m. ET Monday through Friday and from 8 a.m. to 2 p.m. on Saturdays. Or, online at www.heatredefined.com and click on Notice located at the top of the page for more information and to register to receive a repair kit.