CONSUMER SAFETY ALERT

The waist buckle can break, posing a fall hazard to children in the carrier.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/58292r-eng.php
Official Consumer Product Safety Recall • May 11, 2016

TwinGo Recalls Baby Carriers Due to Fall Hazard

The TwinGo Original Carrier is an infant carrier designed to carry one or two babies against the caregiver's body at the waist. It is intended for babies that are from 10 to 45 pounds. "TwinGo" is printed on a label located on the front of the carrier and an 11-digit batch number is printed on a label sewn to the waistband. Batch numbers included in this recall: 23014024003, 01515026003, and 21615019001. They were sold in fabric that is black on the outside and blue or orange on the inside.

Required Consumer Action

Consumers should immediately stop using the infant carrier and contact TwinGo for a free repair kit. A free replacement buckle will be provided with instructions. A repair video is also available at http://twingocarrier.com/pages/repairkit.

Contact Information

TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.

Recall Details

Sold At
Boutique stores nationwide and online at Amazon.com and TwinGoCarrier.com from December 2014 through May 2016 for about $215.
Injuries
The firm has received 13 reports of buckles breaking worldwide, including 10 in the U.S., one in Canada and two in the UK. No injuries have been reported.
Remedy
Repair
Recall Number
16157

Product Information

Product Name
Baby carriers
Product Type
Baby Carriers
Number of Units
About 4,000 (in addition, about 160 were sold in Canada)
Imported By
TwinGo LLC, of Mclean, Va.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-288-9342
Full Contact Information

TwinGo toll-free at 888-288-9342 from 9am-5pm EST Monday-Friday, via email at safety@twingocarrier.com or online at www.TwinGoCarrier.com and click on "Product Recall" at the bottom of the page for more information.