CONSUMER SAFETY ALERT

The Index Ascenders' rivet holding the toothed cam can release, allowing the Ascender to slide on the rope or become detached from the rope, posing a risk of injury or death to climbers from a fall.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/58480r-eng.php
Official Consumer Product Safety Recall • May 19, 2016

Black Diamond Recalls Climbing Ascenders Due to Fall Hazard

This recall involves Black Diamond brand Index Ascenders (left and right versions) used as rope clamps for rock climbing and mountaineering. The metal ascenders are orange, with a black and gray grip or silver with a black and gray grip. Index Ascenders with a manufacturing code from 4356 to 6015 are included in the recall. The manufacturing code is located on the frame of the ascenders. "Black Diamond" is imprinted on both sides of the handle.

Required Consumer Action

Consumers should immediately stop using the recalled ascenders and contact Black Diamond for instructions on inspecting and returning the product for a free replacement. Instructions for inspection are also available at https://warranty.bdel.com/IndexRecall/Landing. Only those ascenders having an unformed rivet need to be returned for replacement.

Contact Information

Black Diamond at 800-775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday, email at recall@bdel.com or online a http://blackdiamondequipment.com and click on "SAFETY NOTICES: Recall for Inspection" for more information.

Recall Details

Sold At
Eastern Mountain Sports, Moosejaw Mountaineering, Outdoors Inc., REI, Sport Chalet, and other specialty outdoor stores nationwide and online at Backcountry.com and BlackDiamond.com and for about $80.
Injuries
None reported
Remedy
Replace
Recall Number
16164

Product Information

Product Name
Black Diamond Index Ascenders for climbing
Product Type
Mountain Climbing
Number of Units
About 2,800 (in addition, 300 were sold in Canada)
Imported By
Black Diamond Equipment Ltd., of Salt Lake City, Utah
Distributed By
Black Diamond Equipment Ltd., of Salt Lake City, Utah
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-775-5552
Full Contact Information

Black Diamond at 800-775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday, email at recall@bdel.com or online a http://blackdiamondequipment.com and click on "SAFETY NOTICES: Recall for Inspection" for more information.