CONSUMER SAFETY ALERT

The surge protectors can short circuit when non-grounded plugs are connected, posing a shock or fire hazard.
Official Consumer Product Safety Recall • June 9, 2016

360 Electrical Recalls Surge Protectors Due to Shock and Fire Hazards

This recall involves three models of surge protectors, Idealist (360320), Idealist 2.4 (360321) and Agent (360322). The model number is located on the underside of the unit. The units have seven outlets, come in black or white and measure 14.5 inches long by 2.5 inches wide by 1.5 inches tall. "360electrical" is printed on the front of the units. Recalled surge protectors do not have a single check mark engraved on the underside of the unit, right next to the model number.

Required Consumer Action

Consumers should immediately stop using the recalled surge protectors and contact 360 Electrical for a free replacement.

Contact Information

360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.

Recall Details

Sold At
B&H Photo stores nationwide and online at Amazon.com and bhphotovideo.com from July 2015 through February 2016 for between $33 and $40.
Injuries
None reported
Remedy
Replace
Recall Number
16193

Product Information

Product Name
Surge protectors
Product Type
Cables and Surge and Power Protection
Number of Units
About 9,300 (in addition, about 1,000 were sold in Canada)
Imported By
360 Electrical LLC, of Salt Lake City, Utah
Distributed By
360 Electrical LLC, of Salt Lake City, Utah
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-827-4207
Website www.360electrical.com
Full Contact Information

360 Electrical toll-free at 844-827-4207 from 9 a.m. to 5 p.m. MT Monday through Friday or online at www.360electrical.com, hover over "Support" at the top of the page and click on "Warranty," then click on "Agent, Idealist and Idealist 2.4 RECALL INFO" for more information.