CONSUMER SAFETY ALERT
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Swagway Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
This recall involves the Swagway X1 Hands-Free Smartboard brand of self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The Swagway brand X1 hoverboard has "Swagway" printed in the front and comes in gold, black, blue, green, red, pink or white.
Required Consumer Action
Consumers should immediately stop using these recalled products and contact Swagway to return their unit to receive a repair or a credit toward the purchase of a UL 2272 certified Swagtron T1 or T3 model.
Contact Information
Swagway toll-free at 844-299-0625 from 9 a.m. to 7:30 p.m. CT Monday through Friday or online at https://swagway.com and click on Product Recall for more information.
Recall Details
Sold At
Mass merchandisers, department stores, home improvement stores and others nationwide and online at Amazon.com, modells.com, swagway.com, target.com and other online retailers from September 2015 through March 2016 for between $400 and $500.
Injuries
There have been 42 incident reports of the battery packs in the self-balancing scooters/hoverboards smoking, catching fire and/or exploding, including 16 reports of injuries, such as burns to neck, leg, and arm, or severe property damage.
Manufacturer
Swagway LLC, of South Bend, Ind.
Remedy
Repair
Recall Number
16211
Product Information
Product Name
Self-balancing scooters/hoverboards
Product Type
Powered Scooters or Skateboards
Number of Units
About 267,000 (in addition, 5,000 units distributed in Canada)
Manufacturer Name
Swagway LLC, of South Bend, Ind.
Imported By
Swagway LLC, of South Bend, Ind.
Manufactured In
China