CONSUMER SAFETY ALERT
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Overstock.com Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
This recall involves all self-balancing scooters, commonly referred to as hoverboards, sold on Overstock.com. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. They were sold in a variety of colors and brand names.
Required Consumer Action
Consumers should immediately stop using these recalled products and contact Overstock.com for instructions on receiving a full refund.
Contact Information
Overstock.com at 800-843-2446 from 8 a.m. to 6 p.m. MT Monday through Friday or online at Overstock.com and click on Customer Service at the bottom of the page, then Online Help Center, then "Hover Board" Self-Balancing Electric Scooter Announcement for more information.
Recall Details
Sold At
Online at Overstock.com from September 2015 through December 2015 for between $365 and $485.
Injuries
There has been one report of the battery packs in the self-balancing scooters/hoverboards overheating and catching on fire. There have been no reports of injuries or property damage.
Remedy
Refund
Recall Number
16214
Product Information
Product Name
Self-balancing scooters/hoverboards
Product Type
Powered Scooters or Skateboards
Number of Units
About 4,300
Imported By
Overstock.com, of Salt Lake City, Utah
Manufactured In
China