CONSUMER SAFETY ALERT

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Official Consumer Product Safety Recall • July 6, 2016

Razor Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard

This recall involves non-UL certified Hovertrax brand self-balancing scooters, commonly referred to as hoverboards. Hovertrax hoverboards have two wheels at either end of articulated dual platforms and are powered by lithium-ion battery packs. The recalled Hovertrax brand hoverboards have serial numbers beginning with 55X120-01, 55X120-02, 55X110-01, 55X110-02 and 55X230-01. The serial number is printed on a white sticker on the bottom of the deck or on the charger.

Required Consumer Action

Consumers should immediately stop using these recalled products and contact Razor to return their hoverboard for a free replacement hoverboard that is certified to comply with UL 2272.

Contact Information

Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.

Recall Details

Sold At
Big 5, Scheels, Toys R Us and other stores nationwide and online at Amazon.com, Razor.com, Target.com, Walmart.com and other websites from December 2015 through May 2016 for between $600 and $700.
Injuries
There have been two reports of the battery packs in the self-balancing scooters/hoverboards catching fire, exploding or smoking. No injuries or property damage have been reported.
Manufacturer
Razor USA LLC, of Cerritos, Calif.
Remedy
Replace
Recall Number
16215

Product Information

Product Name
Self-balancing scooters/hoverboards
Product Type
Powered Scooters or Skateboards
Number of Units
About 28,000
Manufacturer Name
Razor USA LLC, of Cerritos, Calif.
Imported By
Razor USA LLC, of Cerritos, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-467-2967
Full Contact Information

Razor toll-free at 866-467-2967 from 8 a.m. to 5 p.m. PT Monday through Friday or online at Razor.com and click on "CPSC Safety Recalls" for more information.