CONSUMER SAFETY ALERT
The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the products smoking, catching fire and/or exploding.
Hype Wireless Recalls Self-Balancing Scooters/Hoverboards Due to Fire Hazard
This recall involves Hype Roam brand self-balancing scooters, commonly referred to as hoverboards. The hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. Roam brand hoverboards were sold in black, red and blue. Roam is printed on a sticker attached to the undercarriage of the scooter.
Required Consumer Action
Consumers should immediately stop using these recalled products and contact Hype Wireless to exchange their hoverboard for a free UL-compliant replacement.
Contact Information
Hype Wireless toll-free at 866-449-7186 from 9:30 a.m. to 6:30 p.m. ET Monday through Friday, or online at www.hyperoam.com and click on Recall for more information.
Recall Details
Sold At
Bed Bath and Beyond, Sports Chalet, VMZ Enterprises LLC and Trans World Entertainment stores nationwide and online from November 2015 through January 2016 for about $500.
Injuries
Hype Wireless has received one report of a self-balancing scooter/hoverboard overheating and smoking. There have been no reports of injuries or property damage.
Manufacturer
Hype Wireless Ltd, of Edison, N.J.
Remedy
Replace
Recall Number
16217
Product Information
Product Name
Self-balancing scooters/hoverboards
Product Type
Powered Scooters or Skateboards
Number of Units
About 25,000
Manufacturer Name
Hype Wireless Ltd, of Edison, N.J.
Imported By
Hype Wireless Ltd, of Edison, N.J.
Manufactured In
China