CONSUMER SAFETY ALERT

The video monitor's batteries can overheat, swell and expand and cause the battery cover to open or come off. This can expose hot batteries, posing a burn hazard to consumers.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59172r-eng.php
Official Consumer Product Safety Recall • July 21, 2016

Lorex Recalls Video Baby Monitors Due to Burn Hazard

This recall involves Lorex Care 'N' Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. "LOREX" or "The Lorex Baby" is printed below the monitor screen.

Required Consumer Action

Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.

Contact Information

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.

Recall Details

Sold At
Babies "R" Us, B&H, Best Buy, Target, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Injuries
The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Remedy
Refund
Recall Number
16231

Product Information

Product Name
Video baby monitors
Product Type
Baby Monitors
Number of Units
About 26,000 (in addition, 8,000 were sold in Canada)
Imported By
FLIR Commercial Systems Inc., of Goleta, Calif.
Distributed By
Lorex Technology Inc., of, Canada
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-265-7388
Website www.lorextechnology.com
Full Contact Information

Lorex toll-free at 844-265-7388 from 9 a.m. to 5 p.m. ET Monday through Friday or online at www.lorextechnology.com and click on "Product Recalls" for more information.