CONSUMER SAFETY ALERT
Window Shades Recalled by Carra Imports Due to Strangulation Hazard (Recall Alert)
This recall involves custom made-to-order cellular, roller, soft horizontal and Roman style solar shades. The shades were sold in a variety of custom sizes and colors. The shades do not have any identifying labels or markings on the products.
Required Consumer Action
Consumers should immediately stop using the recalled window shades and contact Carra for a free repair kit. If the recalled cellular, roller and soft horizontal shades do not have hold down devices installed, contact Carra Imports to receive a repair kit which includes a hold down device and instructions to install it. The repair kit for the Roman shades includes instructions to remove the pull cords and to install metal rings to raise and lower the shades to remove the hazard. Carra is directly contacting consumers who purchased the recalled window shades.
Contact Information
Carra Imports at 800-845-8637 from 8:30 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrablindsandshades.com and see the recall on the home page for more information.