CONSUMER SAFETY ALERT

The transmitters and receivers can fail to send or receive a signal for help in an emergency.
Official Consumer Product Safety Recall • July 26, 2016

Inovonics Recalls Pendants, Universal Transmitters and Receivers Due to Alarm Failure (Recall Alert)

This recall involves Inovonics transmitters and receivers. These beige devices transmit or receive signals for emergency call systems in senior independent and assisted living communities, as well as security monitoring systems in commercial buildings and some luxury residences. Recalled models include EN1210, EN1223S, EN1233S and EN4232MR. The EN1223S and EN1233S wireless pendant transmitters allow users to push a button to summon assistance. "Inovonics" is printed on all the devices except on model EN1223S. The model number appears on a label on the back of the device. The date code is printed on the carton label and on the circuit board inside the device. Model Number Placement Function Carton Date Code Date Codes on Printed Circuit Board Label Inside Device EN1210 Mounted on door/window frame Alarm sent if door or window is opened 16075 16074 16075 EN1223S Worn on neck, wrist or belt Allows user to push button to summon assistance 16075 16071 16083 16077 16080 16081 EN1233S Worn on neck or belt Allows user to push button to summon assistance 16073 16072 EN4232MR Mounted on wall Receives messages from Inovonics transmitters 16077 16075 16076

Required Consumer Action

Consumers should immediately stop using the recalled transmitters and receiver and contact Inovonics for a free replacement. All known purchasers have been notified directly by the firm.

Contact Information

Inovonics at 800-782-2709 from 7 a.m. to 6 p.m. MT Monday through Friday, or online at www.inovonics.com and click on "Recall Information" at the top of the page for more information.

Recall Details

Sold At
Authorized Inovonics dealers and distributors nationwide from March 2016 through June 2016 for between $105 and $700.
Injuries
None reported
Manufacturer
Inovonics, of Louisville, Colo.
Remedy
Replace
Recall Number
16760

Product Information

Product Name
Inovonics pendant transmitters, universal transmitters and add-on receivers
Product Type
Personal Protection
Number of Units
About 5,500
Manufacturer Name
Inovonics, of Louisville, Colo.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-782-2709
Full Contact Information

Inovonics at 800-782-2709 from 7 a.m. to 6 p.m. MT Monday through Friday, or online at www.inovonics.com and click on "Recall Information" at the top of the page for more information.