CONSUMER SAFETY ALERT

The heat wrap can overheat, posing a burn hazard.
Official Consumer Product Safety Recall • July 27, 2016

Emson Recalls UComfy Heat Wraps Due to Burn Hazard (Recall Alert)

This recall involves UComfy Neck and Shoulder Heat wraps. The product is an electric powered wrap that provides heat to the user's neck, shoulders and upper back. The wraps come in two colors: beige (item number 9700FE) and blue (item number 9699FE). The item numbers appear on the product washing instructions label. The electric controller unit states "TYPE HP74." The connection between the power supply and the heat wrap has 4 prongs. Ucomfy is printed at the top of the white label attached to the heat wraps.

Required Consumer Action

Consumers should immediately stop using the recalled heat wraps and contact Emson to receive a free replacement wrap. Emson is contacting all known purchasers directly.

Contact Information

Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.

Recall Details

Sold At
HSN, Groupon and other online retailers from October 2015 through November 2015 for about $40.
Injuries
Emson has received 16 reports of the heat wraps overheating, including three reports of burns.
Remedy
Replace
Recall Number
16762

Product Information

Product Name
UComfy Neck and Shoulder Heat Wrap
Product Type
Electric Heating Pads
Number of Units
About 10,000
Imported By
E. Mishan & Sons, Inc. (Emson), of New York
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-423-4248
Full Contact Information

Emson at 800-423-4248 from 10 a.m. to 5 p.m. ET Monday through Friday or online at www.emsoninc.com and click on Product Recall for more information.