CONSUMER SAFETY ALERT

The wireless personal panic devices can fail to operate, which could result in the device not communicating with the security system if activated in the event of an emergency.
Official Consumer Product Safety Recall • October 4, 2016

Interlogix Recalls to Inspect Personal Panic Devices Due to Failure to Operate in an Emergency

This recall involves Interlogix wireless personal panic devices. The product is a wrist band or necklace panic button, used to activate a security control panel within range in the event of a personal emergency or injury. These devices were sold as an accessory with professionally installed home security systems. They were sold in black and white and include model and UPC numbers: TX-4200-01-1 (white; UPC 7-82136-72342-7) and TX-4200-01-2 (black; UPC 7-82136-72343-4). The model number is printed on the underside of the device. Both the model number and the UPC number are printed on the packaging.

Required Consumer Action

Consumers should immediately contact their professional security system installer or monitoring company for a free inspection of their personal panic device and a free replacement device for those that fail inspection.

Contact Information

Consumer Contact: Interlogix at 800-394-4988 Monday through Friday, from 8 a.m. to 8 p.m. PT, email at questions@interlogix.com, or online at www.interlogix.com and click on Customer Service for more information.

Recall Details

Sold At
Through professional security installers and distributors nationwide from May 2014 through January 2016 for about $35 to $50.
Injuries
None reported
Manufacturer
Interlogix, of Lincolnton, NC
Remedy
Replace
Recall Number
17004

Product Information

Product Name
Interlogix ® wireless personal panic devices
Number of Units
About 67,000
Manufacturer Name
Interlogix, of Lincolnton, NC
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-394-4988
Full Contact Information

Consumer Contact: Interlogix at 800-394-4988 Monday through Friday, from 8 a.m. to 8 p.m. PT, email at questions@interlogix.com, or online at www.interlogix.com and click on Customer Service for more information.