CONSUMER SAFETY ALERT

The chair's joystick reclining mechanism can malfunction and allow the chair to continue moving, posing a fall hazard to consumers.
Official Consumer Product Safety Recall • November 23, 2016

Human Touch Recalls Reclining Chairs Due to Fall Hazard

This recall involves Human Touch's Perfect Chair ®, model PC-610 with serial numbers between B613315034 and B614215154. The power reclining chair was sold in a walnut, dark walnut or chestnut wood finish base with a leather pad set that came in 33 different colors. The chair measures about 43 inches long, 31 inches wide and 47 inches high and has a head pillow at the top and a joystick controller on the left armrest. The words "Human Touch" and "Perfect Chair" and the model and serial number can be found on the cross bar connecting the rear legs of the chair.

Required Consumer Action

Consumers should immediately stop using the recalled chairs, and take them to the store where purchased for a full refund or contact Human Touch to receive a free repair kit (including shipping) or to arrange for free repair.

Contact Information

Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.

Recall Details

Sold At
Furniture and specialty stores nationwide including Healthy Back, Human Touch, Relax in Comfort, Relax The Back and The Better Back Store and online at ebay.com and vitalityweb.com for between $3,000 and $3,500.
Injuries
The firm has received one report of the chair's joystick mechanism malfunctioning. No injuries have been reported.
Remedy
Repair
Recall Number
17036

Product Information

Product Name
Perfect power recliner chairs
Number of Units
About 1,100
Imported By
Human Touch LLC, of Calif.
Distributed By
Human Touch LLC, of Calif.
Manufactured In
Thailand

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-355-2762
Full Contact Information

Human Touch at 800-355-2762 from 6 a.m. to 5 p.m. PT Monday through Friday, via email at csadmin@humantouch.com or online at www.humantouch.com and click on Support and then on Recall for more information.