CONSUMER SAFETY ALERT

A child can fall off the side of the slide before reaching the pool entry point, posing a fall hazard that can result in serious injury.
Official Consumer Product Safety Recall • February 28, 2017

S.R. Smith Recalls Helix Pool Slides Due to Fall Hazard

This recall involves Helix residential pool slides with serial numbers from SR-HX13-01001 to SR-HX13-01488 and SR-HX14-01001 to SR-HX14-01602. "S.R. Smith," "Helix" and the serial number can be found on the product label located on the top right side of the slide near the staircase rail. The recalled slides are 7 feet, 4 inches tall at the highest point and have a helix (corkscrew) shape to its slide or flume.

Required Consumer Action

Consumers should immediately stop using the recalled slides and contact S.R. Smith for a free slide rail extension kit that will increase the height of the rail sides. Consumers can install the extension kit or contact S.R. Smith for a one-time, free installation of the kit.

Contact Information

S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.

Recall Details

Sold At
In The Swim, Leslies Swimming Pool Supply, SCP Distributors and other pool product distributors nationwide and online at Amazon.com and Intheswim.com between May 2013 and March 2015 for about $3,000.
Injuries
The firm has received 16 reports of users falling from the slide, resulting in 15 reports of injuries including a 4-year-old girl who sustained a concussion. Other reports included damaged/loosened teeth, cuts to the chin that required stitches, bruising
Remedy
Repair
Recall Number
17098

Product Information

Product Name
Helix pool slides
Number of Units
About 800
Distributed By
S.R. Smith LLC, of Canby, Ore.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-611-4750
Website www.srsmith.com
Full Contact Information

S.R. Smith at 800-611-4750 from 6:30 a.m. to 5 p.m. PT Monday through Friday, or online at www.srsmith.com and click on "Helix Slide Info" for more information. Consumers can also email the firm at helixslideinfo@srsmith.com.