CONSUMER SAFETY ALERT
The flip tumblers can leak hot liquid, posing a burn hazard.
In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62918r-eng.php
In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/62918r-eng.php
Teavana Recalls Flip Tumblers Due to Burn Hazard
This recall involves 14 oz. Teavana flip tumblers used for steeping hot tea. The recalled tumblers have a clear plastic cap with a welded black base that screws onto a stainless steel tumbler. The tumblers were sold in black and silver and measure about 10 inches tall by 3 inches in diameter. "Teavana®" is printed on the side of the tumbler.
Required Consumer Action
Consumers should immediately stop using the recalled flip tumblers and contact Starbucks for a mailer label to get a refund in the form of a $45 Starbucks credit.
Contact Information
Starbucks toll-free at (888) 665-0463 from 8 a.m. to 5 p.m. ET Monday Through Friday or online at www.starbucks.com and click on "Customer Service" at the bottom of the page and then select "Recall Information" under the Teavana heading.
Recall Details
Sold At
Teavana stores nationwide and online at Teavana.com from October 2016 through February 2017 for about $40.
Injuries
Teavana has received 12 reports of the tumblers leaking, including one report of a burn injury to a consumer's abdomen.
Remedy
Refund
Recall Number
17128
Product Information
Product Name
Teavana Flip Tumblers
Number of Units
About 23,600 (in addition, 1,600 were sold in Canada)
Imported By
Starbucks Corporation, dba Teavana, of Seattle, Wash.
Manufactured In
China