CONSUMER SAFETY ALERT

The bed's side-mounted AC outlets can be incorrectly wired, posing an electric shock hazard to consumers.
Official Consumer Product Safety Recall • April 12, 2017

Customatic Beds Recalls Adjustable Beds Due to Electric Shock Hazard

This recall involves the bases of Customatic adjustable beds. These power foundations were offered in all bed sizes and were sold with handheld remote controls, allowing the head and/or the foot of the bed mattress to be moved up and down. These bases also have a side mounted AC outlet. The model numbers can be found on the metal frame near the foot of the bed and are listed below. Model Numbers RI-AB52-A18-WWM-L-U-H-CCBH4-AC RI-AB52-A18-WWM-L-U-H-CCBH2-AC RI-ABF-A18-WWM-N6SL-106-L-U-AC-H-CC4B RI-ABF-A18-WWM-ESF-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC4B RI-ABC-A18-WWM-N8SL-107-L-U-AC-LM-CC2B Reflexion 7 CM-ABDS-A18-WWM-U-S-AC-PLBS-DR-LM PB-ABL-A18-WWM-DR-AC CM-ABD-A18-WWM-AC CM-ABF-A18-WWM-U-AC-W8-SR CM-ABT-A18-WWM-U-AC-SR CM-ABF-A18-WWM-U-AC-W-SR-H F04-00004

Required Consumer Action

Consumers should immediately stop using the AC plug on the side of the bed and contact Customatic Beds to arrange for a free inspection and repair.

Contact Information

Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.

Recall Details

Sold At
Sleepy's and other mattress stores nationwide from June 2012 through January 2017 for about $1,500.
Injuries
None reported
Manufacturer
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Remedy
Repair
Recall Number
17130

Product Information

Product Name
Adjustable beds
Number of Units
About 50,000
Manufacturer Name
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Imported By
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Distributed By
PPJ, LLC; d.b.a Customatic Beds of Natick, Mass.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-815-9023
Full Contact Information

Customatic Beds toll-free at 844-815-9023 from 9 a.m. through 9 p.m. ET Monday through Saturday or online at www.customaticbeds.com and click on Recall Notice for more information.