CONSUMER SAFETY ALERT

The capacitors in the fuse boards in the heat pumps can stop working causing the unit to overheat, posing a fire hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/63234r-eng.php
Official Consumer Product Safety Recall • May 11, 2017

Carrier and Bryant Recall Heat Pumps Due to Fire Hazard

This recall involves 2, 3, 4, and 5 ton size heat pump units sold under the Carrier Greenspeed and Bryant Evolution Extreme brand names. The units are used for cooling and heating homes. The Carrier Greenspeed model numbers are: 25VNA024, 25VNA036, 25VNA048, and 25VNA060. The Bryant Evolution Extreme model numbers are: 280ANV024, 280ANV036, 280ANV048, and 280ANV060. The model number can be found on the unit nameplate (or rating plate) located on one side of the unit's exterior. On the Bryant unit, there is a label on top of the unit that reads "Bryant Evolution System."

Required Consumer Action

Consumers should contact Carrier or Bryant for instructions on receiving a free replacement fuse board installed by authorized Carrier or Bryant technicians.

Contact Information

Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.

Recall Details

Sold At
Sears stores and HVAC dealers nationwide from June 2011 through August 2016 for between $12,000 and $18,000.
Injuries
Carrier has received 41 reports of the heat pumps overheating. No injuries, fires or property damage have been reported.
Manufacturer
Carrier Corporation, of Jupiter, Fla.
Remedy
Repair
Recall Number
17150

Product Information

Product Name
Carrier Greenspeed™ and Bryant Evolution Extreme™ Heat Pumps
Number of Units
About 23,300 (In addition about 2,000 sold in Canada)
Manufacturer Name
Carrier Corporation, of Jupiter, Fla.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-468-4301
Website www.carrier.com
Full Contact Information

Carrier toll-free at 844-468-4301 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com or www.bryant.com and click on "Product Safety Recall" for more information.