CONSUMER SAFETY ALERT

The connectors that are attached to the solar panels can develop microscopic cracks that allow moisture to leak into them while the system is producing electricity, posing an electrical shock hazard.
Official Consumer Product Safety Recall • March 28, 2017

SolarWorld Recalls Connectors Sold with Solar Panels Due to Electrical Shock Hazard (Recall Alert)

This recall involves Amphenol UTX PV model connectors sold with solar panels. The electrical connectors are used to connect various types of photovoltaic solar panels to the electrical connection system. The connectors have a black plastic exterior with "Amphenol" and "UTX PV" stamped on the end. They consist of a male pin on one end and a female socket on the other end.

Required Consumer Action

Consumers should immediately contact SolarWorld for a free replacement connector. SolarWorld has contacted all purchasers of this product directly.

Contact Information

SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on "Recall Notice" at the top of the page for more information.

Recall Details

Sold At
Solar panel installers nationwide from November 2016 through December 2016 for about $330 per solar panel with the connectors.
Injuries
None reported
Manufacturer
Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors)
Remedy
Replace
Recall Number
17736

Product Information

Product Name
Connectors sold with solar panels
Number of Units
About 97,000
Manufacturer Name
Amphenol Industrial Solar Technologies, of Shenzhen, China (connectors)
Manufactured In
United States (solar panels)

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 855-467-6527
Full Contact Information

SolarWorld toll-free at 855-467-6527 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.solarworld-usa.com and click on "Recall Notice" at the top of the page for more information.