CONSUMER SAFETY ALERT

The rear axle can fail, posing fall and crash hazards to riders.
Official Consumer Product Safety Recall • July 11, 2017

Superpedestrian Recalls Electric Bicycle Conversion Wheels Due to Fall and Crash Hazards (Recall Alert)

This recall involves the Copenhagen Wheel electric bicycle conversion wheels with serial numbers 01031708600020000000 through 01031710400250000000 for multi-speed wheels and 02031708600020000000 through 02031710400250000000 for single speed wheels. The Copenhagen wheel converts a standard bicycle into an electric bike. It is compatible with 26 inches and 700c (about 28 inches) wheel sizes. All components are housed inside the wheels red hub. The Superpedestrian logo appears in white on the hub. The serial number can be found on the wheel's user interface panel just above the axle.

Required Consumer Action

Consumers should immediately stop using the recalled electric bicycle conversion wheel and contact Superpedestrian to receive a free replacement electric bicycle conversion wheel, including shipping.

Contact Information

Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.

Recall Details

Sold At
Superpedestrian.com from March 2017 through April 2017 for about $1,500.
Injuries
None reported
Manufacturer
Superpedestrian Inc., of Cambridge, Mass.
Remedy
Replace
Recall Number
17754

Product Information

Product Name
Electric bicycle conversion Copenhagen wheels
Number of Units
About 230
Manufacturer Name
Superpedestrian Inc., of Cambridge, Mass.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 617-945-1604
Full Contact Information

Superpedestrian collect call at 617-945-1604 from 10 a.m. to 5 p.m. ET Monday through Friday or online at Superpedestrian.com and click on "Support" for more information.