CONSUMER SAFETY ALERT

The height adjusting carriage assembly can loosen and fall on the consumer, posing an impact hazard.
Official Consumer Product Safety Recall • July 12, 2017

Core Health & Fitness Recalls Exercise Machines Due to Impact Hazard (Recall Alert)

This recall involves five styles of Inspiration® Cable Cross Over and Dual Adjustable Pulley machines installed primarily in fitness centers and gyms. The units are stainless steel adjustable pulleys with single hand adjustment designs and high-low cable positioning components. "Inspiration" is printed on each Dual Adjustable Pulley model, and "Star Trac" or "Nautilus" is printed on the Cable Cross Over models.

Required Consumer Action

Consumers should immediately stop using the recalled exercise machines and contact Core Health & Fitness to schedule a free onsite repair. The firm is contacting all known purchasers directly.

Contact Information

Core at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at www.corehandf.com and click on Recall Alert for more information.

Recall Details

Sold At
Core distributors nationwide from November 2010 through April 2017, and by Unisen distributors from 2001 to 2010 for between $2,700 and $8,400.
Injuries
The firm has received 48 reports of the height-adjusting carriage assemblies loosening and falling, resulting in 31 reports of injuries, including cuts requiring staples or stitches.
Manufacturer
Core Health & Fitness, of Vancouver, Wash.
Remedy
Repair
Recall Number
17755

Product Information

Product Name
Exercise machines
Number of Units
About 3,600
Manufacturer Name
Core Health & Fitness, of Vancouver, Wash.
Imported By
Core Health & Fitness, of Vancouver, Wash.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-598-8541
Full Contact Information

Core at 800-598-8541 from 6 a.m. to 5 p.m. PT Monday through Friday, or online at www.corehandf.com and click on Recall Alert for more information.