CONSUMER SAFETY ALERT

The cranks can bend or break during use, posing a fall hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64926r-eng.php
Official Consumer Product Safety Recall • November 7, 2017

Norco Bicycles Recalls Children's Bicycles Due to Fall Hazard

This recall involves 2015, 2016 and 2017 model year Norco children's bicycles with Samox SAC30-111NA square taper bicycle cranks in 140mm and 152mm lengths. The crank model number AC30 is located on the inside of both crank arms, and the crank length is stamped at the end of each crank arm. Included in this recall are 20- and 24-inch wheeled bicycles with the following model names: Storm 2.1, Storm 4.1, Charger 2.1, Charger 4.1, Fluid HT 2.3, Fluid HT 4.3, Fluid FS 2.2, and Fluid FS 4.2. The model name is located on the top tube of the bicycle.

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and contact an authorized Norco Bicycles dealer for free installation of a new crankset.

Contact Information

Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.

Recall Details

Sold At
Norco Bicycles dealers nationwide from May 2016 through September 2017 for between $400 and $1,700.
Injuries
The firm has received four reports of the cranks bending or breaking. No injuries have been reported.
Remedy
Replace
Recall Number
18025

Product Information

Product Name
Children's bicycles with Samox cranksets
Number of Units
About 1,050 (In addition 1,750 were sold in Canada)
Imported By
Norco Bicycles, of Canada
Distributed By
Norco Bicycles, of Canada
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-663-8916
Website www.norco.com
Full Contact Information

Norco at 800-663-8916 between 8:30 a.m. and 5 p.m. PT Monday through Friday, or visit the firm’s website at www.norco.com and click on “Safety Notices/Recalls” for more information. Consumers can also contact their local Norco Bicycles dealers to request installation of a new crankset.