CONSUMER SAFETY ALERT

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of the hoverboards smoking, catching fire and/or exploding.
Official Consumer Product Safety Recall • November 14, 2017

iLive Self-Balancing Scooters/Hoverboards Recalled by Digital Products Due to Fire Hazard

This recall involves iLive self-balancing scooters, commonly referred to as hoverboards, with model numbers GSB56BC, GSB56RC, GSB65BUC, GSB56WC and GSB56GDC. The model number is printed on the bottom of the unit. The hoverboards have two wheels, one at either end of a platform, and are powered by lithium-ion battery packs. "iLive" is printed in the center of the hoverboard's top surface as well as underneath the top deck, facing the ground. The hoverboards were sold in black, red, white, blue and gold. Some units were sold with a black carrying case.

Required Consumer Action

Consumers should immediately stop using the recalled scooters/hoverboards and contact Digital Products (DPI) for instructions on how to obtain a free UL2272-certified replacement unit.

Contact Information

Contact DPI at 800-311-9263 Monday through Friday 8 a.m. to 5 p.m. CT or online at www.iliveelectronics.com and click on “Recall Notice” for more information.

Recall Details

Sold At
Ace Hardware and hh gregg stores nationwide, Heartland America catalogs and online at AceHardware.com and hhgregg.com from April 2016 through March 2017 for between $170 and $200.
Injuries
The firm has received one report of the battery pack overheating and smoking. No injuries or property damage have been reported.
Remedy
Replace
Recall Number
18030

Product Information

Product Name
Self-balancing scooters/hoverboards
Number of Units
About 8,700
Imported By
Digital Products International Inc., of St. Louis, Mo.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-311-9263
Full Contact Information

Contact DPI at 800-311-9263 Monday through Friday 8 a.m. to 5 p.m. CT or online at www.iliveelectronics.com and click on “Recall Notice” for more information.