CONSUMER SAFETY ALERT

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a risk of smoking, catching fire and/or exploding.
Official Consumer Product Safety Recall • November 14, 2017

Smart Balance Wheel Self-Balancing Scooters/Hoverboards Recalled by Salvage World Due to Explosion and Fire Hazards

This recall involves Smart Balance Wheel self-balancing scooters, commonly referred to as hoverboards. Hoverboards have two wheels at either end of a platform and are powered by lithium-ion battery packs. The hoverboard were sold in black, white, red, or blue.

Required Consumer Action

Consumers should immediately stop using these recalled scooters/hoverboards and contact Salvage World for instructions on returning their hoverboard for a store credit.

Contact Information

Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.

Recall Details

Sold At
Salvage World stores in Hattiesburg, Mississippi from August 2016 through March 2017 for about $150.
Injuries
The firm has received one report of a battery pack catching fire and/or exploding in Mississippi in 2017 resulting in property damage. No injuries have been reported.
Remedy
Refund
Recall Number
18034

Product Information

Product Name
Self-balancing scooters/hoverboards
Number of Units
About 700
Imported By
Salvage World, of Hattiesburg, Miss.
Manufactured In
Unknown

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-726-9603
Full Contact Information

Salvage World toll-free at 888-726-9603 from 10 a.m. 6 p.m. CT Monday through Friday or online at www.salvageworldllc.com and click on Recall Notice for more information.