CONSUMER SAFETY ALERT

The recalled decking can deteriorate and crack, causing the deck surfacing to break. Consumers can fall through broken decking and suffer serious injuries.
Official Consumer Product Safety Recall • November 21, 2017

Plycem Recalls Allura Decking Due to Fall and Injury Hazards

The recall involves Allura™ fiber cement decking and fascia. The recalled decking was sold in 12-foot lengths and is 6 inches wide and one inch thick, and came in two styles: a hidden fastener application and a direct screw application. The recalled Allura™ fiber cement fascia, which was for vertical applications only, was sold in 12-foot lengths, is 8- and 12-inches wide and 7/16 inches thick. The decking and fascia were sold in a natural wood color with a wood grain texture. There are no labels or other identifying marks on the decking materials.

Required Consumer Action

Consumers should immediately stop using decks with the recalled decking materials and contact Plycem to schedule a free repair. Plycem is contacting all known purchasers directly.

Contact Information

Plycem toll-free at 844-452-6787 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.allurausa.com and click on Decking Recalls to complete an online registration form and for more information.

Recall Details

Sold At
Kelseyville Lumber and Trademark Exteriors as stock items and at Home Depot as a special order item from February 2014 through June 2017 for between $25 to $30 per board for the decking and about $25 to $40 per board for the fascia.
Injuries
Plycem has received three reports of the recalled decking cracking, resulting in one report of a leg injury to an adult male whose leg went through the cracked decking.
Manufacturer
Plycem Construsistemas, of Costa Rica, S.A.
Remedy
Repair
Recall Number
18044

Product Information

Product Name
Allura decking
Number of Units
About 37,500 boards
Manufacturer Name
Plycem Construsistemas, of Costa Rica, S.A.
Imported By
Plycem USA LLC, of Houston, Texas
Manufactured In
Costa Rica

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-452-6787
Website www.allurausa.com
Full Contact Information

Plycem toll-free at 844-452-6787 from 8 a.m. to 5 p.m. CT Monday through Friday or online at www.allurausa.com and click on Decking Recalls to complete an online registration form and for more information.