CONSUMER SAFETY ALERT

The brake cable housing was not secured properly during manufacturing, which can cause brake failure, posing a crash hazard to the rider.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/65472r-eng.php
Official Consumer Product Safety Recall • December 27, 2017

Rocky Mountain Bicycles Recall Mountain Bicycles Due to Crash Hazard

This recall involves all model year 2018 Altitude, Instinct and Pipeline mountain bicycles. The carbon fiber and aluminum bicycles were sold in different colors. The model name is printed on a sticker on the top tube of the bicycles. Rocky Mountain is printed on the down tube. The Rocky Mountain logo is also printed on the headbadge on the headtube. The specified platform family is also printed on the rear triangle of the bicycle at the seatstay.

Required Consumer Action

Consumers should stop using the recalled bicycles immediately and contact an authorized Rocky Mountain dealer for free inspection and free repair.

Contact Information

Rocky Mountain at 866-522-2803 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at info@bikes.com or online at www.bikes.com and click on Safety/Recall at the bottom of the page.

Recall Details

Sold At
Rocky Mountain bicycle dealers nationwide from June 2017 through November 2017 for between $2,600 and $7,300.
Injuries
None reported
Manufacturer
Rocky Mountain Bicycles, of Canada
Remedy
Repair
Recall Number
18069

Product Information

Product Name
Mountain bicycles
Number of Units
About 1,300 (in addition, 1,800 were sold in Canada)
Manufacturer Name
Rocky Mountain Bicycles, of Canada
Imported By
Rocky Mountain Bicycles, of Canada
Distributed By
Rocky Mountain Bicycles, of Canada
Manufactured In
Canada

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-522-2803
Website www.bikes.com
Full Contact Information

Rocky Mountain at 866-522-2803 from 9 a.m. to 5 p.m. ET Monday through Friday, via email at info@bikes.com or online at www.bikes.com and click on Safety/Recall at the bottom of the page.