CONSUMER SAFETY ALERT

Internal screws that secure the grounding wire can break and allow the grounding wire to become loose, posing a shock hazard.
Official Consumer Product Safety Recall • January 25, 2018

Elkay Recalls Water Coolers and Bottle Filling Stations Due to Shock Hazard

This recall involves Elkay and Halsey Taylor water coolers and bottle filling stations with the model numbers that begin with the letter and number combinations listed below. They are mainly installed in public facilities such as schools/universities, office buildings and airports. The brand Elkay or Halsey Taylor is identified on the front of the units with a nameplate or embossing and the affected serial numbers begin with the numbers 1704, 1705 or 1706. For more information on where to identify the model numbers and serial numbers on the units, visit www.checkmycooler.com . Elkay Models ECP8, ECU8 EFA(4, 8, 14, 16, 20) EFHA(8, 14) EFOA8 EFY8 EHFSA8 EMABF(TL)8 ESWA8 EW(TL)A(4, 8, 14, 16, 20) EWCA(4, 8, 14) EZ (all models) FD700(3, 5, 10) HEW3 LFAE(8, 14, 20) LFDE10 LMABF(TL)8 LVRC(TL)8 LVRCGRN(TL)8 LVRCHD(TL)8 LWAE(8, 14) LWCE4 LZ (all models) OHFAVR8 VRC(TL)8, VRC(TL)FR(D, 8) VRCGRN(TL)8 VRCHD(TL)8 Halsey Taylor Models HAC(G)8 HBW8 HOF14 HTHBHAC(G)8 HTHBHVR8 HTVZ (all models) HVR(GRN)8 HVR8HD S(300, 500, 10000) SCWT(8, 14, 20) SW(4, 8, 14) WC8 WM(8, 14, 16) XP8

Required Consumer Action

Consumers should immediately stop using the recalled water coolers and bottle filling stations, unplug the units and contact Elkay for a free repair.

Contact Information

Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m., email at Recall17@elkay.com or online at www.elkay.com and click on PRODUCT RECALL for more information. Consumers can also go to www.checkmycooler.com and enter a unit’s full serial number to see if it is included in the recall.

Recall Details

Sold At
Elkay distributors from May 2017 through June 2017 for between $600 and $7,450.
Injuries
The firm has received 362 reports of broken screws being found in units prior to installation. No injuries have been reported.
Manufacturer
Elkay Plumbing Products Company, of Savanna, Ill.
Remedy
Repair
Recall Number
18085

Product Information

Product Name
Elkay and Halsey Taylor water coolers and bottle filling stations
Number of Units
About 31,600
Manufacturer Name
Elkay Plumbing Products Company, of Savanna, Ill.
Distributed By
Elkay Sales Inc., of Oak Brook, Ill.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-243-3070
Website www.elkay.com
Full Contact Information

Elkay toll-free at 866-243-3070 Monday through Friday from 7 a.m. to 4 p.m., email at Recall17@elkay.com or online at www.elkay.com and click on PRODUCT RECALL for more information. Consumers can also go to www.checkmycooler.com and enter a unit’s full serial number to see if it is included in the recall.