CONSUMER SAFETY ALERT

An unfastened screw can damage the battery causing ovearheating, posing a fire hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/65898r-eng.php
Official Consumer Product Safety Recall • February 6, 2018

Lenovo Recalls ThinkPad Laptops Due to Fire Hazard

This recall involves 14-inch ThinkPad X1 Carbon 5th Generation laptops. They were sold in silver and black. The product name "5th Generation Lenovo ThinkPad X1 Carbon," the machine type 20HQ, 20HR, 20K3 or 20K4 and the serial number or S/N are printed on the bottom of the laptop. Laptops manufacture dates from 16/12 through 17/10 (for December 2016 through October 2017) are included in the recall. The manufacturing date codes can be found on the bottom of the laptop.

Required Consumer Action

Consumers should immediately visit https://support.lenovo.com/X1C_5GEN_RECALL to see if their laptop is included in the recall and for assistance in locating the nearest authorized repair center for inspection and repair. If the laptop is included in the recall, stop using it immediately.

Contact Information

Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.

Recall Details

Sold At
Lenovo.com, CDW, Insight, Connection, Zones, and to other PC resellers from December 2016 through November 2017 for between $1,100 and $2,600.
Injuries
There have been no reports of overheating in the United States.
Manufacturer
Lenovo PC, of Hong Kong
Remedy
Repair
Recall Number
18094

Product Information

Product Name
ThinkPad X1 Carbon Laptops (5th Generation)
Number of Units
About 78,000 (In addition, about 5,500 were sold in Canada)
Manufacturer Name
Lenovo PC, of Hong Kong
Imported By
Lenovo Inc., of Morrisville, N.C.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-426-7378
Full Contact Information

Lenovo Services at 800-426-7378, 24 hours a day, seven days a week, or an authorized Warranty Services Provider or online at https://support.lenovo.com/X1C_5GEN_RECALL or www.lenovo.com and click on Products and Services to access the recall section.