CONSUMER SAFETY ALERT

The brake pads can separate from the backplate, posing a fall hazard to the user.
Official Consumer Product Safety Recall • March 13, 2018

Helvetia Sports Recalls SwissStop Bicycle Disc Brake Pads Due to Fall Hazard

This recall involves SwissStop EXOTherm cycling disc brake pads sold separately as aftermarket spare parts. Only disc pads with models listed below are included in the recall: SwissStop EXOTherm Disc 25 SwissStop EXOTherm Disc 30 SwissStop EXOTherm Disc 26 SwissStop EXOTherm Disc 31 SwissStop EXOTherm Disc 27 SwissStop EXOTherm Disc 32 SwissStop EXOTherm Disc 28 SwissStop EXOTherm Disc 34 The model numbers are listed on the product's original packaging. The recalled disc brake pads were sold for certain bicycle brake systems. A full list of these brake systems can be viewed on the firm's site at: http://www.swissstop.ch/brakepads/discbrakes/.

Required Consumer Action

Consumers should return the recalled brake pads to the store where purchased for full refund.

Contact Information

Helvetia Sports toll-free at 866-358-5218 between 8:30 a.m. and 5 p.m. ET Monday through Friday, email at steve@helvetiasports.com or online at www.helvetiasports.com for more information.

Recall Details

Sold At
Various cycling shops nationwide from October 2015 through June 2017 for between $40 and $50.
Injuries
The firm has received two reports of the brake pads separating from the backplate. No injuries have been reported.
Remedy
Refund
Recall Number
18121

Product Information

Product Name
SwissStop EXOTherm cycling disc brake pads
Number of Units
About 750
Imported By
SwissStop of Mendrisio, Switzerland
Distributed By
Helvetia Sports, of Peterborough, ON, Canada
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-358-5218
Website www.helvetiasports.com
Full Contact Information

Helvetia Sports toll-free at 866-358-5218 between 8:30 a.m. and 5 p.m. ET Monday through Friday, email at steve@helvetiasports.com or online at www.helvetiasports.com for more information.