CONSUMER SAFETY ALERT

The pins on one end of the lamp can be energized during installation/removal, posing electric shock and electrocution hazards.
Official Consumer Product Safety Recall • June 6, 2018

GE Lighting Recalls LED Tube Lamps Due to Shock and Electrocution Hazards; Sold Exclusively at Lowe's Stores

This recall involves GE Lighting's 31243 LED13T8U840 LED two pack tube lamps. These units are most often used in garages, basements, workshops and utility rooms. The GE logo and model information are printed on a label near the tube's base. Brand Model Product Code and Description GE Lighting 31243 LED13T8U840/2PKL

Required Consumer Action

Consumers should immediately contact GE Lighting to receive instructions on safely removing the LED tube lamps, and to receive a refund in the form of a $17 gift card. Consumers should make sure the light switch is "off" before attempting to change LED tube lamps.

Contact Information

GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information.

Recall Details

Sold At
Lowe's stores nationwide and Lowes.com from approximately November 2017 through April 2018 for about $15.
Injuries
None reported
Remedy
Refund
Recall Number
18170

Product Information

Product Name
Cool White Universal T8/T12 LED tube lamps
Number of Units
About 46,000 packages of two tube lamps (92,000 individual lamps)
Imported By
GE Lighting, of East Cleveland, Ohio
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-338-4999
Full Contact Information

GE Lighting at 800-338-4999 from 8 a.m. to 8 p.m. ET Monday through Friday, email at lightingconcerns@ge.com or online at www.gelighting.com and click on “Product Safety Information” for more information.