CONSUMER SAFETY ALERT

The hair dryer and power cord can overheat and catch on fire, posing fire, burn and electrical shock hazards.
Official Consumer Product Safety Recall • August 15, 2018

Xtava Recalls Allure Hair Dryers Due to Fire, Burn and Electrical Shock Hazards

This recall involves the Allure and Allure Pro 2200W ionic ceramic hair dryers. The hand-held hair dryers are black or white and include a concentrator nozzle. The hair dryers were sold separately or as part of various hair care kits that included hair treatment products, a flat iron or a diffuser. Many of the units have a label located underneath the back of the unit bearing the following SKU numbers: XTV010001, XTV010001N, XTV010002, or XTV010002N. All units have "xtava" imprinted on the blower end of the hair dryer.

Required Consumer Action

Consumers should immediately stop using the hair dryers and contact Xtava to receive a free replacement hair dryer.

Contact Information

Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.

Recall Details

Sold At
Online at Amazon.com, eBay.com, Walmart.com, Xtava.com, Groupon.com and other websites from October 2014 through August 2018 for between $15 and $60 when sold separately, and for between $20 and $80 when sold as part of a hair care kit.
Injuries
The firm has received 193 reports of the hair dryers or power cords overheating, melting, exploding or catching fire, including 18 reports of burns and two reports of a minor electrical shock. Four of the reported burn incidents resulted in a blister to t
Remedy
Replace
Recall Number
18205

Product Information

Product Name
Allure and Allure Pro hair dryers
Number of Units
About 235,000
Imported By
Xtava LLC, of New York
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 877-643-8440
Website recall-xtava-allure.expertinquiry.com
Full Contact Information

Xtava toll-free at 877-643-8440 from 8 a.m. to 5 p.m. ET Monday through Friday, online at www.xtava.com and click on “Product Recalls” or https://recall-xtava-allure.expertinquiry.com for more information.