CONSUMER SAFETY ALERT

The aluminum hardware supporting the shower seat can corrode, posing fall and laceration hazards.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68328r-eng.php
Official Consumer Product Safety Recall • December 4, 2018

Signature Hardware Recalls Wall-Mounted Shower Seats Due to Fall and Laceration Hazards

This recall involves wall-mounted, folding shower seats made of teak wood slats joined together by support rods that extend from two wall mounting brackets. The recalled shower seats have brushed nickel, chrome or oil-rubbed bronze finishes on the support rods and bracket covers. The shower seats measure 16 inches wide by 13.5 inches deep, with a width of 11.75 inches between the centers of the wall mounting brackets. SKU number 917726 is printed on purchase receipts and email order confirmations.

Required Consumer Action

Consumers should immediately stop using the recalled shower seats and contact Signature Hardware to receive a full refund.

Contact Information

Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information.

Recall Details

Sold At
Signature Hardware by telephone and online at signaturehardware.com between January 2011 and July 2018 and by Barclay Products Ltd. through its showroom in Gurnee, Illinois between October 2013 and June 2017 for between $150 and $160.
Injuries
Signature Hardware has received 194 reports of the shower seats breaking, including 37 reports of falls without injuries and 23 reports of injuries. Injuries include scrapes and bruises, three reports of lacerations for which consumers received stitches a
Remedy
Refund
Recall Number
19043

Product Information

Product Name
Wall-mounted shower seats
Number of Units
About 7,200 (in addition, about 80 were sold in Canada)
Imported By
Clawfoot Supply LLC, d/b/a Signature Hardware, of Erlanger, Ky.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-855-2284
Website www.signaturehardware.com
Full Contact Information

Signature Hardware toll-free at 866-855-2284 from 8 a.m. to 9 p.m. ET Monday through Friday, 8 a.m. to 6 p.m. ET on Saturday, noon to 6 p.m. ET on Sunday, or online at www.signaturehardware.com and click on “Product Recall” for more information.