CONSUMER SAFETY ALERT

Contact between the thermostat wires and household line voltage can damage the thermostat, posing a fire hazard.

In Conjunction with
http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68580r-eng.php
Official Consumer Product Safety Recall • December 12, 2018

White-Rodgers Recalls Thermostats Due to Fire Hazard

This recall involves Emerson branded SensiWiFi thermostats with "Emerson" printed on the front and a date code from 1416 to 1536 on the back. The date code represents the manufacture date from the 16th week of 2014 through the 36th week of 2015. The thermostats are white with an LCD screen. There are three buttons below the thermostat screen. Up and down arrow and Menu buttons are located to the right of the screen. Recalled thermostats have model numbers 1F86U-42WF or UP500W. A product label containing model number and date code information is located on the back of the thermostat.

Required Consumer Action

Consumers should immediately check their Sensi thermostat to determine if "Emerson" is printed on the front with a date code from 1416 to 1536 on the back. Contact the firm to determine if the unit is included in the recall and for instructions on repair and/or replacement.

Contact Information

White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “Emerson Branded Sensi Recall” at the lower left corner of the homepage for more information.

Recall Details

Sold At
Johnstone, Home Depot and Golden State FC stores and Heating ventilation and air conditioning (HVAC) equipment distributors nationwide from April 2014 through December 2016 for between about $90 and $150.
Injuries
The firm has received eight reports of burn damage to the thermostat, involving minor property damage. No injuries have been reported.
Remedy
Repair
Recall Number
19047

Product Information

Product Name
Emerson Branded Sensi WiFi thermostats
Number of Units
About 135,000 (in addition, about 15,000 were sold in Canada)
Imported By
White-Rodgers, of St. Louis, Mo., a division of Emerson Electric Co.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-847-8742
Full Contact Information

White-Rodgers toll-free at 888-847-8742 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.white-rodgers.com and click on “Emerson Branded Sensi Recall” at the lower left corner of the homepage for more information.